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Staffing
Many Transportation Companies today are finding it hard to find, recruit and retain staff. Some find the overhead associated with training and supervising staff to be excessively high. In both these areas ReSource Pro provides an immediate and complete solution!
Staffing Challenges Facing
Transportation Companies |
With ReSource Pro's Solution |
| Difficult to find quality staff |
Immediate access to large pool of experienced, college educated and reliable staff |
| Managers must devote time to hiring, training, supervision. |
Eliminates need to train and supervise staff |
| Minimize lost investment in staff due to turnover |
Position is guaranteed by ReSource Pro to be filled continuously |
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Performance
Because of the 12-15 hour time difference between the US and China ReSource Pro is able to provide round-the-clock processing to US transportation companies. Round-the-clock processing accelerates processing turnaround times, which means that salesman bid on more business and offer service quality as a competitive value.
ReSource Pro documents all workflows allowing elimination of redundancy, better monitoring of accounts, cross training of staff and greater operational transparency. Since ReSource Pro assigns dedicated staff to carry out client tasks there are fewer distractions to the processor and a lower error rate as a result.
When many of the routine processing tasks are handed over to ReSource Pro’s processing specialists, regular company staff can spend less time on routine processing and instead focus on better serving customers and bringing in new business. Experience shows employees are more productive and happier when they can focus on the high value areas of their work.
| Performance Challenges Facing Transporation Companies |
With ReSource Pro's Solution |
| High % time spent by staff on routine processing |
30-50% less processing means
30-50% more client time |
| Lag in customer response times leads to backlog |
With overnight processing, your company operates almost 24 hours for rapid response times |
| Performance stagnation |
Continuous Process Improvement |
| Minimize processing error rate |
Very low error rate due to transparent procedures and quality control supervision |
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Costs
To increase competitiveness, many companies across America have turned to ReSource Pro in an effort to cut costs. ReSource Pro is able to leverage its low cost structures through its operations in China, process expertise, resources and ability to scale to deliver these business benefits.
ReSource Pro employees represent considerable cost savings for agencies; savings that go straight to the bottom line. So while your company's revenues are growing you get to keep more of what you earn. Some clients have described increases of 10% to EBITDA due directly to ReSource Pro and as much as $500,000 savings in one year.
| Cost Challenges Facing Agencies |
With ReSource Pro's Solution |
| Reduce personnel costs (salary+benefits) |
Typically reduces personnel costs by 40%-60% / year |
| Reduce office infrastructure overheads |
No infrastructural overhead with remote staffing |
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